Service & Support

Need help?

You are never alone when using Metra products. Our Service Desk team can provide you with service via e-mail, telephone or remote support. Metra uses TeamViewer to provide you with the best remote support and to install solutions effectively.

Helpdesk
Metra helpdesk

Phone
Support: +386 (0) 1 56 10 767 | outside working hours: +386 (0) 31 681 293
Service: +386 (0) 1 56 10 747 | outside working hours: +386 (0) 41 635 412

Email
support(at)metra.si

Remote desktop support

Download Metra TeamViewer: https://get.teamviewer.com/metra

Smart locker maintenance contract

We advise our clients to sign-up for a maintenance contract, which allows you:

  • Shorter response times
  • Discount on spare parts
  • Discount on services

Read our Maintenance & Support Terms and Conditions.