Service & Support

Metra’s on-site, local and remote technical service and support ensure Metra smart locker systems are providing top-level locker use and user experience at your office, campus, resort or other facility.

Need help?

Working hours: Monday – Friday 07:00 – 17:00 CET

Customer helpdesk: Open support ticket

Telephone Support: +386 (0) 1 56 10 767
Telephone Service: +386 (0) 1 56 10 747

Remote support via
(click icon to download)

For Support/Service outside working hours, see Maintenance & Support Terms and Conditions.

Maintenance Contract

Sign up for the maintenance contract to get caster response times.

See our Maintenance & Support Terms and Conditions.